A Little Rant About eBay’s Detailed Seller Ratings

Last week we wrote about ChannelAdvisor’s new tool that allows you to easily and quickly see what your, and your competitor’s, eBay Detailed Seller Ratings stats are. This got us thinking a bit about the (fairly) newly introduced eBay Detailed Seller Ratings (DSRs), so we thought we would give you our take on them.
eBay has [...]

New eBay Detailed Seller Rating Comparison Tool

In early 2007, eBay introduced Feedback 2.0 which allows buyers to rate sellers on four categories (Detailed Seller Ratings) when they are leaving feedback. These categories are as follows:

Item as described
Communication
Shipping time
Shipping and handling charges

Buyers are able to rank sellers, with whom they have completed a transaction, in the four categories mentioned above, on a [...]