eBay Introduces Advanced FAQs for Those Selling on eBay

Posted by Lizard Wisdom Posted in eBay on January 21, 2008

eBay has just announced the availability of a new tool to make it easier for you to make money on eBay. Now available is a featured called Advanced FAQs for those sellers that are looking for another way to cut down on the amount of buyer emails they receive.
We previously wrote about how to answer [...]

How to Sell on eBay – Make a Frequently Asked Questions List

Posted by Lizard Wisdom Posted in eBay on January 16, 2008

As you continue to sell on eBay, you will develop little time saving tips that will help you become more efficient. We have an easy technique we’d like to discuss that we developed to more efficiently answer repetitive customer questions.
We have previously discussed how to answer your customer’s questions before they are asked, which deals [...]

How to Answer Your Customer’s Questions

Posted by Lizard Wisdom Posted in eBay on November 6, 2007

Customers ask questions. How you interact with your customers via email and/or eBay’s My Messages system will greatly reflect how you are perceived as an eBay seller.
You will need to make sure you answer all customer inquiries in a professional, concise and timely fashion. Unfortunately, this might be a bit difficult if you have a [...]