How to Sell on eBay | How to Make Money on eBay | Eliminate as Much Confusion as Possible by Stating Your eBay Policies

Thank you for visiting Lizard Wisdom! If you haven't already, please subscribe to our RSS feed. This will allow you to be the first to know when there are new posts on Lizard Wisdom.

Also, please make sure you grab a copy of our FREE e-book on How to Make Money on eBay!

Enjoy your visit!

-Joli & Marshall

It is of the utmost importance that you clearly state what your eBay seller policies are. By doing so, not only do you come across as professional, but you eliminate many questions that you would potentially be asked about said policies. You will also get it out in the open what you expect from your customers and what they should expect from you.

You will want to include your policies in a listing template that you use for all your listings. The purpose of this template is to give you a basis to have a consistent message about your policies on each item you list on eBay. You want to make sure there are as few questions left unanswered as possible about what is expected of both the buyer and seller when a transaction takes place.

Your policies should include:

• What payment types you take (i.e. PayPal, personal check, money order, etc.) and when payment is due.
• Your shipping service options and what your handling time is (how soon from the time you receive payment to when you ship.)
• Your combined shipping policy (if you have one) which simply explains if a person was to buy multiple items from you in one transaction, that you will combine multiple items into one shipment and offer a shipping discount for this multiple item order.
• A return policy is something that will definitely need to be included in your template (if you offer one) so there is absolutely no confusion should a return be necessary.
• And finally, you will want to include anything else you may deem important information necessary to ensure a smooth transaction.

The idea is to be as specific as possible (without going overboard) so there is less of a chance of any misunderstanding down the road with a transaction. You do not need to write a novel, but you do need to eliminate any possible confusion.

Stating your policies will lead to less confusion amongst your customers and will head off any possible future confusion because you were assuming one thing and your customer was assuming another. Getting your eBay seller policies out in front of potential customers is very beneficial for all parties and really helps you present yourself in that professional light that every eBay seller should strive for.

Related Posts:
What eBay Does to Protect the Intellectual Property Rights of Third Parties
Whether you sell new or used items on eBay, you have to make sure that you have the legal right to do so and that you are not infringing on the property rights of the company whose product you are
Using PayPal to Collect Payment for Your eBay Sales
Selling on eBay is a great thing. There is nothing like receiving an email in your inbox stating that someone just purchased one of your products. It's exhilarating - it gives you a rush. Of course, the transaction isn’t over when
Some Bad Holiday eBay News for Two Companies
People involved with eBay are supposed to be living the high life in the month of December. After all, with the greatly increased sales due to the holiday season, what could possibly go wrong? Plenty, if you are involved with
The Benefits of Opening an eBay Store
As an eBay Seller, you have all sorts of tools at your disposal to aid you in selling online. Arguably, one of the most important tools is an eBay Store. Opening one gives you the ability to list a large
New eBay Detailed Seller Rating Comparison Tool
In early 2007, eBay introduced Feedback 2.0 which allows buyers to rate sellers on four categories (Detailed Seller Ratings) when they are leaving feedback. These categories are as follows: Item as described Communication Shipping time Shipping and handling charges Buyers are able to rank sellers,
2008 eBay Changes - Expanded PayPal Seller Protection Policy
Among the many changes that eBay is rolling out in 2008 is the expanded PayPal Seller Protection Policy for the top-tier of those making money on eBay. We say top-tier because this is how eBay defines PowerSellers. However, we have
How to Sell on eBay - Safely Accepting Buyer Payments
If you sell on eBay, you obviously have to accept payment for the items that your customers purchase from you. The question is what is your best option for safely accepting payments for your eBay sales? We previously wrote about using