Comments on: 2008 eBay Changes - Feedback

By: brenda

brenda — Sun, 17 Feb 2008 05:27:05 +0000

Fee changes have happened before and will continue on Ebay, but the final straw for me is this new Feedback Change. They have gone way over the line with this one! Slap the sellers in the face and expect us to take it? Isn’t one of our Constitutional Rights the right to Freedom of Speech? I believe that taking away the sellers right to leave whatever speech we deem right to the buyers, while leaving the buyers the right to say whatever they want in their feedback to us, can be very damaging to the sellers and also preferential treatment for the buyers. What’s to stop unreputable sellers from posing as buyers just to ruin our feedback and get us knocked off Ebay because we are one of their competitors? I think Ebay needs to take a refresher course in Human Relations in Business. Maybe if enough of us rebel, they will learn “DON’T BITE THE HAND THAT FEEDS YOU!” Without sellers, there are no buyers. I won’t hesitate to leave! I’m tired of their INTIMIDATION!

By: Triangletown

Triangletown — Sun, 10 Feb 2008 17:19:35 +0000

After reading your post, I’m confused as to the tone of it. People that disagree with the new policy “whine” and are “complainers”, and you belittle the change in the beginning of your post. It doesn’t seem to support the positive tone you are trying to convey. I am only making you aware of it.

Also, I’d like to point out that Amazon does let sellers give feedback to buyers.

As to eBay, buyers are just as notoriously dishonest as sellers, and use retaliatory feedback as
well. They are the same animal. They fail to read clearly written descriptions, they throw a tantrum, they give negative feedback. They can be ugly to the point that a seller wants to warn people about them. I have seen feedback for UPS delivering their package to the wrong address.
Feedback is arbitrary (Look at Amazon’s vague 5-star system), and means different things to different people.

One last point. Buyers look at sellers for a reputation, obviously. Brick and mortar stores do it all the time: “Since 1953″. Erasing that lengthy reputation with the new ‘12 months policy’ hurts the buyer, because they don’t have that information to rate their seller.

By: ebay selling guide

ebay selling guide — Thu, 07 Feb 2008 02:18:40 +0000

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eBay Selling Guide